Reviews

If you have had a great experience at PC Clinic Ashby, please take the time to rate and review us: www.pcclinic-ashby.co.uk/rate

Wendy Upton
Wendy Upton Home User
Excellent service, calling out of office hours. After being without a computer for nearly three months and mounting telephone calls to my service provider I called Phil. He diagnosed the problem immediately, a faulty live box. My service provider did not believe this until Phil spent nearly an hour talking to them on my behalf. Within a week a new box arrived, my service provider gave me 4 months free internet service. Fantastic, highly recommended.
Martin
Martin Home User
Excellent, very friendly and full of knowledge and advise, sorted my pc within a couple of days, quick to diagnose the fault and offer an affordable solution/repair. Would definitely use again. Full range of hardware, software & media. These guys have everything covered. Thanks again guys!
Mrs Merton
Mrs Merton Home User
Graham was very helpful in explaining everything to us in simple terms and the service we received was excellent.

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Google Reviewer
Google Reviewer Home User
Really helpful and provided a quick engineers report for my PS3. It’s also great to see another company using online live support! If I need anything fixed in the future, these guys are definitely going to be my first stop.
Jodie Hucker
Jodie Hucker Home User
Phil has been a tremendous source of help, and nothing seems to be too much hassle. Also, he is always prepared to explain and advise where appropriate. He is always willing to come out to me and help me out with any problems I encounter with my PC equipment. I know he can be relied upon, trustworthy and honest, that is all you need for a specialist. Phil also put great effort into finding me the laptop I wanted and not one he just wanted to sell me, that shows excellent customer service.
Juli Walker-Jones
Juli Walker-Jones Home User
Fantastic, friendly service with honest advice. Would recommend to anyone as I have been very happy with the help I have been given. Prices are very reasonable (possibly the cheapest) and any work undertaken is done professionally and as quickly as possible. Many thanks.

Here below are some of our business clients who have great things to say about us from our earlier years as Kapture IT Limited:

“Just to let you know that we are very pleased with the two CCTV systems that you fitted – one at my house and the other at our business premises. We are pleased that we chose the better sytem that you offered and find find viewing it on the internet very useful.
Also of note, we caught a possible intruder on our premises within a few days of its installation.
Finally, we found your price very fair and much better value than the previous companies who had quoted us.”

Tony Teale, Compressorman

“We called Kapture IT based on a recommendation. They came out promptly and installed a new wired network in our office and dealt with a few niggly issues we had with our systems. Their service was so good that we invited them back to install a state of the art CCTV system to protect our workforce. We shall continue to use them – service with a smile at a very good price to match.”

Zoe Rochelle, Angel Homecaring

“So often in this arena tasks are half fixed and left – Kapture IT ensure projects are carried through quickly, efficiently and with a professional but approachable style, thank you for your support to date and look forward to a good long term working relationship”

Ali Wright, TwoTwenty

“Top quality service with speedy personal response. Very approachable with a clear understanding of our needs which helps us to keep our website up to date, and excellent response times when time critical information needs to be displayed for our event competitors and sponsors.”

Richard Gipson, Burton Amateur Regatta Association

“We have found Kapture IT Ltd extremely efficient and will do all they can to help resolve any problems as soon as possible. They are always pleasant and no task is too daunting for them. We will continue using their services and have no hesitation in recommending them.”

Joy Liggins , ACE UK Ltd

“We have always received prompt, and reliable service, an excellent company, and would highly recommend to any one, if you are looking for a company who really know the customer look no further, and all in one package.”

Dave Downing, Conservatory Blinds 4 Less

“Our Company approached Kapture IT with regard to replacing our old PC’s with new ones. As we had a limited budget at the time, we were advised by Graham that he would be able to provide us with good second hand systems at a very affordable price. The machines were set up for us in a very efficient manner, and with no business interruption. In all, we experienced a high level of service and excellent value for money. We would have no hesitation in recommending Kapture IT to any prospective clients.”

Linda Hillyard, Swadlincote Aluminum and Welding Co Ltd

“Graham set up all our IT facilities for our new business back in June 2007, he has always been at the end of the phone if we had any IT query after the initial set up. Thank you”

Linda Bills, Central Midlands Assessment Training

“The staff are friendly and very approachable. the service they provide is excellent. if there has been any issues there is a friendly response at the end of the phone and if it can not be dealt with on the phone they have attended very quickly and resolved any issues. Thank you to you all.”

Yvonne Lightbown, Phoenix Childrens Foundation

“Fast response, friendly service. Brilliant”

Jason Whittingham, Lintaprint

“Phil has always responded very quickly to any IT issues we have and has always dealt with these successfully and cost effectively which is invaluable when IT is now at the centre of our business.”

Scott Priestly, Priestly Associates

“These guys saved our bacon and got us back on line within hours after the firm’s computer literally blew up! I even understand what they are talking about (most of the time)”

Moira Bell, Moira Bell Solicitor

“Always found Phil very hepfull and honest would always recommend him”

Pascal Arnoux, Pascal at the Old Vicarage Restaurant

“This company is staffed by dedicated people who genuinely want to help and ensure your business improves”

Dave Jarvis, Albion Bathrooms Limited

“Fantastic service and very helpful advice”

Brian Wheatley, Amethyst Group Ltd

“When we needed a web page and email facility, Graham was full of ideas and it was clear he had listened to our Brief.
Graham produced a result very quickly and was extremely helpful.”

Gary Deakin, Swadlincote Safe Scaffolding Ltd